Privacy Policy

Last Updated: 04/11/2025

This Privacy Policy explains how this website collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to visitors of this website and to users submitting enquiries through the contact form.

This policy relates to the website operated for Dr Gkofa (legal name: Vasiliki Gkofa) HCPC Registered Clinical Psychologist.

1. Information We Collect

We may collect personal data when you:

  • Use the contact or booking form
  • Send an email
  • Subscribe to updates (if applicable)
  • Browse the website

The information collected may include:

  • Name
  • Email address
  • Phone number (if provided)
  • Information you include in your message
  • Technical browsing information, such as IP address, device type, and cookies (see “Cookies and Analytics” below)

We do not collect special category data (such as mental health information) through the website. 

2. How We Use This Information

Your information may be used to:

  • Respond to enquiries sent via the contact form
  • Arrange appointments if requested
  • Improve website performance and user experience

We do not use your personal information for marketing unless you explicitly opt-in.

3. Contact Forms

If you submit an enquiry via a contact form:

  • Your details will be sent securely to the email inbox.
  • Your information is used solely for responding to your enquiry or arranging an appointment.

We do not share this information with third parties unless legally required.

4. Cookies and Analytics

This website may use cookies to improve user experience and website functionality.
Analytics tools (such as Google Analytics) may be used to understand how visitors browse the website.

You will see a cookie banner when you first visit the site, which allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Change your preferences

You may disable cookies through your browser settings at any time.

5. How Your Information Is Stored

Your information is stored securely in compliance with ICO standards:

  • Emails are stored on secure, password-protected devices
  • Only I (and authorised associates, where applicable) have access to your data

If you choose to begin therapy, you will be provided with a separate Therapy Privacy Policy. That document explains how therapeutic information is collected, stored, and protected under UK GDPR and health-care regulations. 

We do not store website enquiry data in any external marketing databases unless you request this.

6. How Long We Keep Your Information

  • Website enquiry emails are stored only as long as necessary to respond to your request
  • If you do not proceed with therapy, your enquiry may be securely deleted after communication ends
  • If you proceed with therapy, data retention for clinical records is explained fully in the Therapy Privacy Policy 

7. Your Rights Under UK GDPR

You have the right to:

  • Request access to the information stored about you
  • Request correction of inaccurate details
  • Request deletion of your information (where legally appropriate)
  • Object to the use of cookies and tracking

To make a request, you may contact us at any time.

8. Contact Details

For privacy-related questions or requests, please contact:

Dr Gkofa
Location: London, UK
Contact: via the contact form on this website

9. Changes to This Policy

This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with an updated date.

Last Updated: 04/11/2025